Question 1

How can we Upload Website Files to our Hosting?

Accepted Answer

In order to upload your website files you can use any of the following options:

1) FTP Clients

You can use an ftp tool like FileZilla ,one of the easiest and most popular ones.

There are other options such as:

Smartftp

Cuteftp

2) Access File Manager within your cPanel:

Most of the control panels like cPanel & Plesk offer tools like File Manager which helps you to manage your hosting files and folders of control panel.

More than 70 percent application using cPnael for their websites, that's why it's most popular control panel.

Never used cPanel? Let's read What is cPanel?

below are the instructions, to upload website files and folders using your cPanel control panel.

Document Root, a technical term,which should be familiar to you,it is the folder or the location in the server where you need to be uploaded your website files.

By default the document root of a website is /home/username/public_html on cPanel serevers, here username is the cPanel login user name.

under one hosting by creating subdomains & addon domains,you can have multiple websites.

when you required to upload your web files to a addon or subdomain domain, make sure your upload such files to their document root folder.

The document root of subdomain and addon domain can be found by going as,

cPanel > Domains > Subdomains or cPanel > Domains > Addon Domains respectively.

In the subdomain and Addon domain page, you will find the list of domains and document root of it which will be specified for each of them.

How you can upload your Files in File Manager?

It is very easy to upload files to your site using the option File Manager in cPanel. Here are the steps to be followed:

Log in to your cPanel.
Click on File Manager under Files.
Select Document root from the File Manager directory selection window.
Click on Upload to upload files from your local system.
Click on Browse to select files.( To add more files click on Add another upload box).
Click on Back to /home/…/public_html after uploading completes.

The list of files under public_html folder, Shows your uploaded files.

Question 2

How much time will take to go live?

Accepted Answer

Once you update the name servers on your domain DNS option it will update the value in global network.

However, DNS switching takes expected time such as 1-2hours or longer based on your domain provider's dns behaviour.

You can check your live DNS status on https://intodns.com

Question 3

How much time will take to resolve a ticket?

Accepted Answer

We are very responsive in support with our excellent server technician team. However, the average response time for a ticket is less than an hour.

Question 4

How to disable ModSecurity in cPanel

Accepted Answer

To protect your sites, we utilize a commercially accessible ruleset on our Web Application Firewall,called ModSecurity.

Mod_security is an Apache module that assists with shielding your site from different threats. It is used to block commonly known exploits by use of regular expressions and rule sets and is enabled on all Cyberin servers by default.

Mod_Security can possibly block common code injection threats which strengthens the security of the server.

We will help to disable the mod_security rules if it's required by your application. When coding a dynamic site, in some cases clients neglect to write code to help prevent hacks by doing things, for example, validating input.

Mod_security can help at times those clients that run the web app that don't have security checks in their code.

On the off chance that you are running Mod_security on your server it will obstruct this from running. Ordinarily, you would see a 406 error for this situation if mod_security is enabled.

You set up rules for Mod_security to check http calls against and check whether a risk is available.

Finding Mod_security is entirely simple. Any site that calls a string prohibited by a mod_security rule will give a 406 error instead to showing the page.

Disable ModSecurity on cPanel:

1- Login to your cPanel and under Security you will get plugin ModSecurity.

2- Click on ModSecurity and you will get option to ON/OFF Mod_security for the domain.

Question 5

Create custom ‘error pages’ in cPanel

Accepted Answer

Error pages display a message to your clients about issues when they try to get to your site. Every issue has its own status code (for example, 404) and error page. The web server directly gives basic error pages, however the Error Pages interface permits you to characterize custom error pages for any HTTP status code.

Customize an error page:

To edit an error page, following steps given below:

1. Login to your cPanel and under Advanced click on Error Pages. If more than one domain manages by this account.

2. Select the domain for which you wish to customize an error page from the Managing: menu.

3. Select the error status code for which you wish to customized its error page.

you don't see the error status code in that list, click the Show All HTTP Error Status Codes tab. At that point, click on the error status code.

4. Enter a message in the box.

To show data on the error page about the clients who got to your site, click the right buttons for data that you wish to show.

Enter additional HTML code to further edit your error pages.

5. Select Save.

Question 6

How to install external SSL Certificate on cPanel

Accepted Answer

The SSL/TLS Manager will allow you to create SSL certificate, certificate signing requests, and private keys. These are large parts of utilizing SSL to make your site validation more secure. SSL allow you to make sure all your pages on your site keeping data itself no another hack or third party form are stealing the data, for example, logins, MasterCard numbers, and so forth are sent scrambled rather than plain content. It is critical to make sure about your web page's login regions, shopping zones, and different pages where delicate data could be sent over the web.

After login into your cPanel navigate to below:

(cPanel >> Home >> Security >> SSL/TLS)

Warning:

As of cPanel and WHM form 68, we just help Transport Layer Security (TLS) convention adaptation 1.2.

Note:

CAA records in the domain zone file limit which CAs (Certificate Authority) may give certificates for that domain.

Let me share a example, a CAA record for Comodo would take after the accompanying model, where example.com speaks to the domain name:

You can manage your CAA records through the [Zone Editor]

Documents available:

The following records give more data about the areas of this interface:

Private Keys - KEY — Generate, see, transfer, or erase private keys.

**Signing Certificate Requests - CSR **— Generate, see, or erase SSL testament marking demands.

Authentications - CRT—Generate, see, transfer, or erase SSL testaments.

Introduce and Manage SSL for your site HTTPS — Set up a SSL authentication for the site.

Oversee Certificate Sharing—Change your site's testament sharing authorizations.