Question 1

I am getting an 500 error on my site, what should I do?

Accepted Answer

If you are getting a 500 Internal Server Error on your site, as a rule, this is because of a PHP error/coding error or corrupted .htaccess file.

To analyze PHP errors on your site, you can check (either by means of the File Manager in cPanel, or through FTP/SSH) for records named 'error_log' under your public_html or respective folder of your files.

https://media.cyberin.in/file/docs/500error.png (500error)

The folder of the document will by and large be the place the code is executed - for instance, on the off chance that you have encountered a 500 error on the landing page/file of your site, the error_log record will be under the public_html folder.

Assuming, as it may, you are just getting the 500 error in a specific catalog, (for example, wp-administrator for instance) at that point the error_log record will be situated in the public_html/wp-administrator directory.

Error logging when you are utilizing 'nginx' through CloudNS or Bolt Cache:

In the domain or directory that you are using our CLOUDNS or Bolt Cache modules and have changed to Native NGINX, at that point your PHP will be handled utilizing PHP-FPM.

All error will be logged to the accompanying index:

the PHP errors logs will be:

Question 2

Setting Up Domain Redirects In cPanel,how to do so?

Accepted Answer

Domain redirects are required if you want to redirect traffic from one domain to another domain.It is very easy to set up redirects with the help of "Redirects" in cPanel

Just go by following these steps below:

Log in to your cPanel,go to your home screen.
Then click the icon show as Redirects there.
Go to the Type button and choose weather you want this redirect temporary or permanent.
Enter the Source URL below there that you want to redirect.
Enter the destination URL,beside it, which is the URL where you want visitors to be redirected to.
Finally Click on the Add button at the bottom of the page.

Now the redirect has been created.

Question 3

Scan cPanel site for malware using cpGuard?

Accepted Answer

Here at Cyberin, security is most important consideration– that is the reason we automatically live scan find and delete malware from the server. mostly malware can be inserted by different way and might be answerable for defacing your site, sending mass mail or making harm your site content. You have to perform a full scan of your account to identify, and expel malware. To do this, you can.

1. Sign into cPanel, if you want to check your account

2. Go to Security > cPGuard

3. Under the** Virus Scanner** select Manual Scan, select whether you need to check only the public_html directory, or your whole account (which cover mail etc) – (suggested –scan only your public_html directory. if you get nothing at this point you still suspect there is malware, at that point scan the whole account).

4. Click on Run Scan

5. This will begin the scanning procedure, and will show the result below with Scan added to queue and status is Running while the scan finishes, you will have to revisit the plugin and check the scan result.

Important: Records thought to be 'suspicious' will automatically be 'nulled' (the permission changed to 000) and documents containing virus or malware will be placed in isolate (expelled from the record and moved to a sheltered area outside of the account).

Important: Accounts found to contain huge amounts of infected documents might be suspended automatically by our security software and check the scan result.

Question 4

How to install external SSL Certificate on cPanel

Accepted Answer

The SSL/TLS Manager will allow you to create SSL certificate, certificate signing requests, and private keys. These are large parts of utilizing SSL to make your site validation more secure. SSL allow you to make sure all your pages on your site keeping data itself no another hack or third party form are stealing the data, for example, logins, MasterCard numbers, and so forth are sent scrambled rather than plain content. It is critical to make sure about your web page's login regions, shopping zones, and different pages where delicate data could be sent over the web.

After login into your cPanel navigate to below:

(cPanel >> Home >> Security >> SSL/TLS)

Warning:

As of cPanel and WHM form 68, we just help Transport Layer Security (TLS) convention adaptation 1.2.

Note:

CAA records in the domain zone file limit which CAs (Certificate Authority) may give certificates for that domain.

Let me share a example, a CAA record for Comodo would take after the accompanying model, where example.com speaks to the domain name:

You can manage your CAA records through the [Zone Editor]

Documents available:

The following records give more data about the areas of this interface:

Private Keys - KEY — Generate, see, transfer, or erase private keys.

**Signing Certificate Requests - CSR **— Generate, see, or erase SSL testament marking demands.

Authentications - CRT—Generate, see, transfer, or erase SSL testaments.

Introduce and Manage SSL for your site HTTPS — Set up a SSL authentication for the site.

Oversee Certificate Sharing—Change your site's testament sharing authorizations.

Question 5

Change the PHP maximum upload file size limit

Accepted Answer

This article explains how to change the maximum upload file size for PHP contents by utilizing the upload_max_filesize and post_max_size orders in a .htaccess document.

You may need to change the maximum upload file size for your site. But for security reasons, you must set a lower value to keep clients from uploading very large documents to your site. To do this, change the upload_max_filesize and post_max_size orders in .htaccess file.

Sign in to your cPanel and locate your .htaccess file under public_html and add below lines:

To ensure that uploads work accurately, the post_max_size should be a little large than upload_max_filesize. For example, you can set the upload_max_filesize to 100M, and the post_max_size order to 102M.

Save to the .htaccess records and check your WordPress.

Change PHP Maximum Upload Size Using .user.ini -

If you are not able to increase maximum upload file size using .htaccess then probably the server you are using configured for .user.ini.

You can also verify using phpinfo function, make a PHP test file that contains the below code in a similar index where the .htaccess record is found:

Load the test file in your internet browser, and afterward check for the name of the value.

Question 6

What is the up time guaranteed?

Accepted Answer

All our shared servers are deployed on World Class Data Centers so, zero downtime's is our priority.

So, guaranteed up time for this plan is 99.9%%-100%https://stats.uptimerobot.com/28ywACNZp