Question 1

enable PHP zip extension in cPanel

Accepted Answer

The PHP zip extension is used to read and write compressed ZIP files.

Follow these steps to enable the PHP zip extension in your cPanel web hosting:

Log into your cPanel account
Go to the Select PHP Version menu
Click the Extensions tab
Check the zip extension to enable it

Here's how you can do this task step by step.

Enable PHP zip in your cPanel hosting:

Log in to your cPanel account, then click on the Select PHP Version menu under the Software tab.

enable zip extension in cPanel web hosting

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/wJfSafk5q2/Screenshot%202023-03-05%20at%2011.18.46%20AM.png (enable zip extension in cPanel web hosting)

Enable zip extension in cPanel web hosting

Click on the Extensions tab to view the zip extension under the Z section as shown below.

zip extension in cPanel

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/qu8Il9HuqS/enable%20PHP%20zip%20in%20extension%20cPanel.png (enable PHP zip in extension cPanel)

Click the box to the left of the zip extension to enable it.

Question 2

How to set PHP timezone in cPanel

Accepted Answer

You can configure the cPanel PHP setting to use your local time zone by setting the date.timezone directive in .user.ini or using our MultiPHP INI editor.

How to change 'date.timezone' on cPanel Hosting:

Method 1:

Login to your cPanel >> File Manager

Navigate to the public_html folder of your website or yourdomain.com for addon domains.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/siT67eXYln/Screenshot%202021-06-29%20at%204.11.33%20PM.png (Screenshot 2021-06-29 at 4.11.33 PM.png)

If you don't have the .user.ini file yet, feel free to create it using the "+ File"button

Add the following line and save:

change to the preferred time zone, you can find PHP supported list of timezone Here!

Method 2:

Navigate to cPanel > MultiPHP INI Editor > Editor Mode.

date.timezone = "Asia/Kolkata"

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/RlqfSHMxtC/Screenshot%202021-06-29%20at%204.19.45%20PM.png (Screenshot 2021-06-29 at 4.19.45 PM.png)

That's all.

Question 3

How to parse .html or .htm files as .php?

Accepted Answer

Yes, you can do it by the help of CloudLinux lsapi/LiteSpeed API, use the following:

AddHandler application/x-httpd-lsphp .htm .html .shtml

For other PHP Handlers, you can utilize the following:

Make a .htaccess file and transfer it to your public_html folder and add below lines:

RemoveHandler .html .htm AddType application/x-httpd .php .htm .html

Since these expansions will be prepared as PHP because of the above command, changing the permission on those file types to 755 might be required.

In case above command not working properly, you can use command as below:

AddType application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml .html .htm

or

AddType application/x-httpd-php .php5 .php4 .php .php3 .php2 .phtml .html .htm

Question 4

How do you create custom name servers

Accepted Answer

Using custom name servers you can use your own domain instead of our ClouDNS.io default values. Let's see how you can configure your own private name servers and use it for your client's website.

1: Create Glue Record (Host Names)

Go to your domain provider's site and find the option for hostname or child name servers for the domain name.

Every domain provider will have their own system, yet what you have to do is find a hostname on your domain DNS setting area and assign an IP address to that hostname for each of the name servers.

A hostname on a domain is the third level name. For example of a host name is ns1, adding this to our WHM you have to enter ns1.yoursite.com to the IP address of the server where this account is located.

You can find the IP details under your Reseller Hosting Welcome Email.

2: Add A records to your DNS Zone

Once you completed the process of registering our 2 custom name servers with your domain registrar, you need to add such IP's to our DNS zone as well. They would be entered as A records into the DNS zone section, make sure you point same IP for A records with correct name servers value.

Ex- ns1 and ns2

3: DNS Propagation

Once you completed the above steps, you should wait at least 12-24 hours to be sure that your DNS changes completely applied and propagated over the Internet.

Question 5

How to disable ModSecurity in cPanel

Accepted Answer

To protect your sites, we utilize a commercially accessible ruleset on our Web Application Firewall,called ModSecurity.

Mod_security is an Apache module that assists with shielding your site from different threats. It is used to block commonly known exploits by use of regular expressions and rule sets and is enabled on all Cyberin servers by default.

Mod_Security can possibly block common code injection threats which strengthens the security of the server.

We will help to disable the mod_security rules if it's required by your application. When coding a dynamic site, in some cases clients neglect to write code to help prevent hacks by doing things, for example, validating input.

Mod_security can help at times those clients that run the web app that don't have security checks in their code.

On the off chance that you are running Mod_security on your server it will obstruct this from running. Ordinarily, you would see a 406 error for this situation if mod_security is enabled.

You set up rules for Mod_security to check http calls against and check whether a risk is available.

Finding Mod_security is entirely simple. Any site that calls a string prohibited by a mod_security rule will give a 406 error instead to showing the page.

Disable ModSecurity on cPanel:

1- Login to your cPanel and under Security you will get plugin ModSecurity.

2- Click on ModSecurity and you will get option to ON/OFF Mod_security for the domain.

Question 6

Monitor FTP sign in session using cPanel

Accepted Answer

This interface shows data about current connections to your FTP server and it permits you to end those connections.

View recent FTP sessions:

Login to your cPanel and under Files section you will get option for FTP Connections.

Disable clients from an FTP session:

If you find a suspicious session from a account, or if the client is inert, you can disable their FTP session. To separate a client from a FTP session,

Perform the given below step:

1. Tap Disconnect next to the FTP session that you wish to disconnect.

2. To confirm that the server disconnecting the session, click Reload.

Question 7

Scan cPanel site for malware using cpGuard?

Accepted Answer

Here at Cyberin, security is most important consideration– that is the reason we automatically live scan find and delete malware from the server. mostly malware can be inserted by different way and might be answerable for defacing your site, sending mass mail or making harm your site content. You have to perform a full scan of your account to identify, and expel malware. To do this, you can.

1. Sign into cPanel, if you want to check your account

2. Go to Security > cPGuard

3. Under the** Virus Scanner** select Manual Scan, select whether you need to check only the public_html directory, or your whole account (which cover mail etc) – (suggested –scan only your public_html directory. if you get nothing at this point you still suspect there is malware, at that point scan the whole account).

4. Click on Run Scan

5. This will begin the scanning procedure, and will show the result below with Scan added to queue and status is Running while the scan finishes, you will have to revisit the plugin and check the scan result.

Important: Records thought to be 'suspicious' will automatically be 'nulled' (the permission changed to 000) and documents containing virus or malware will be placed in isolate (expelled from the record and moved to a sheltered area outside of the account).

Important: Accounts found to contain huge amounts of infected documents might be suspended automatically by our security software and check the scan result.

Question 8

I am getting an 500 error on my site, what should I do?

Accepted Answer

If you are getting a 500 Internal Server Error on your site, as a rule, this is because of a PHP error/coding error or corrupted .htaccess file.

To analyze PHP errors on your site, you can check (either by means of the File Manager in cPanel, or through FTP/SSH) for records named 'error_log' under your public_html or respective folder of your files.

https://media.cyberin.in/file/docs/500error.png (500error)

The folder of the document will by and large be the place the code is executed - for instance, on the off chance that you have encountered a 500 error on the landing page/file of your site, the error_log record will be under the public_html folder.

Assuming, as it may, you are just getting the 500 error in a specific catalog, (for example, wp-administrator for instance) at that point the error_log record will be situated in the public_html/wp-administrator directory.

Error logging when you are utilizing 'nginx' through CloudNS or Bolt Cache:

In the domain or directory that you are using our CLOUDNS or Bolt Cache modules and have changed to Native NGINX, at that point your PHP will be handled utilizing PHP-FPM.

All error will be logged to the accompanying index:

the PHP errors logs will be:

Question 9

How do I change PHP versions or Configs?

Accepted Answer

Here at Cyberin, we use 'nginx' to apply reverse proxy to Apache, at that point the PHP itself is taken care of by a handler called "mod_lsapi".

Change PHP Verison using ClouDns:

Select ClouDns plugin under Cpanel
Select the Domain > Configuration option.
Under Application Status select PHP instead of Proxy
Select your default PHP version for the domain.

If you never used our 'CLOUDNS' module in cPanel to utilize full-nginx, at that point you will change your default configuration as referenced as attached video- this implies you would use the 'Select PHP Version' module in cPanel to modify the version of PHP you are running. You would likewise use the same module to configure the version for your application.

The most effective method to configure the Select PHP Version option under cPanel.

Watch below video tutorial to guide the process very quick in just few steps:

You can find PHP Selector option under Select PHP version in cPanel features under Software.
On the PHP Selector page you will see the right now choose PHP version- for a new hosting account, it will be the default version 7.0.
You will get the drop down menu to select your required PHP version.
After selecting the PHP version, you can choose modules available under the option check mark. In the above video you can see, they selected zip and rar.
After that you just need to click on the 'Save' button, it will make the modules quickly accessible for the web application.
On the upper right, there is a connection to PHP choices where end-clients can alter the most significant qualities.

How about we change the memory limit limit to 128Mb and post_max_size to 32Mb.

End clients do not need to modify any files like php.ini or htaccess manually - everything is done from the web interface.

Question 10

Enabling Remote MySQL in the cPanel

Accepted Answer

Sign in to the Domain's cPanel interface and search for the section on the main page named Databases.

In the Databases section find the connection/button named Remote MySQL and click on it.

Under Add Access Host enter IP address or host address that you need to grant remote MySQL access to and afterward click the save button

If a host or IP address you want to delete from this list you can tap the 'Delete' button next to the entry in the list under Manage Access Hosts.

If you have made changes, additions or removal to the list you can return the primary page of the cPanel interface, or log out if you have no other work.

Important: We maintain the right to block all inbound MySQL connections so as to refuse attack to the mysqld service.if you , if you are incapable to connect ,don't mind please contact support that we can add your IP address to our whitelist.