Question 1

What is the up time guaranteed?

Accepted Answer

All our shared servers are deployed on World Class Data Centers so, zero downtime's is our priority.

So, guaranteed up time for this plan is 99.9%%-100%https://stats.uptimerobot.com/28ywACNZp

Question 2

Change the PHP maximum upload file size limit

Accepted Answer

This article explains how to change the maximum upload file size for PHP contents by utilizing the upload_max_filesize and post_max_size orders in a .htaccess document.

You may need to change the maximum upload file size for your site. But for security reasons, you must set a lower value to keep clients from uploading very large documents to your site. To do this, change the upload_max_filesize and post_max_size orders in .htaccess file.

Sign in to your cPanel and locate your .htaccess file under public_html and add below lines:

To ensure that uploads work accurately, the post_max_size should be a little large than upload_max_filesize. For example, you can set the upload_max_filesize to 100M, and the post_max_size order to 102M.

Save to the .htaccess records and check your WordPress.

Change PHP Maximum Upload Size Using .user.ini -

If you are not able to increase maximum upload file size using .htaccess then probably the server you are using configured for .user.ini.

You can also verify using phpinfo function, make a PHP test file that contains the below code in a similar index where the .htaccess record is found:

Load the test file in your internet browser, and afterward check for the name of the value.

Question 3

How can we Upload Website Files to our Hosting?

Accepted Answer

In order to upload your website files you can use any of the following options:

1) FTP Clients

You can use an ftp tool like FileZilla ,one of the easiest and most popular ones.

There are other options such as:

Smartftp

Cuteftp

2) Access File Manager within your cPanel:

Most of the control panels like cPanel & Plesk offer tools like File Manager which helps you to manage your hosting files and folders of control panel.

More than 70 percent application using cPnael for their websites, that's why it's most popular control panel.

Never used cPanel? Let's read What is cPanel?

below are the instructions, to upload website files and folders using your cPanel control panel.

Document Root, a technical term,which should be familiar to you,it is the folder or the location in the server where you need to be uploaded your website files.

By default the document root of a website is /home/username/public_html on cPanel serevers, here username is the cPanel login user name.

under one hosting by creating subdomains & addon domains,you can have multiple websites.

when you required to upload your web files to a addon or subdomain domain, make sure your upload such files to their document root folder.

The document root of subdomain and addon domain can be found by going as,

cPanel > Domains > Subdomains or cPanel > Domains > Addon Domains respectively.

In the subdomain and Addon domain page, you will find the list of domains and document root of it which will be specified for each of them.

How you can upload your Files in File Manager?

It is very easy to upload files to your site using the option File Manager in cPanel. Here are the steps to be followed:

Log in to your cPanel.
Click on File Manager under Files.
Select Document root from the File Manager directory selection window.
Click on Upload to upload files from your local system.
Click on Browse to select files.( To add more files click on Add another upload box).
Click on Back to /home/…/public_html after uploading completes.

The list of files under public_html folder, Shows your uploaded files.

Question 4

How to parse .html or .htm files as .php?

Accepted Answer

Yes, you can do it by the help of CloudLinux lsapi/LiteSpeed API, use the following:

AddHandler application/x-httpd-lsphp .htm .html .shtml

For other PHP Handlers, you can utilize the following:

Make a .htaccess file and transfer it to your public_html folder and add below lines:

RemoveHandler .html .htm AddType application/x-httpd .php .htm .html

Since these expansions will be prepared as PHP because of the above command, changing the permission on those file types to 755 might be required.

In case above command not working properly, you can use command as below:

AddType application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml .html .htm

or

AddType application/x-httpd-php .php5 .php4 .php .php3 .php2 .phtml .html .htm

Question 5

Is hosting products cover 30 days money back?

Accepted Answer

Yes. we have an industry-best, no-questions-asked, 30-day money back policy.

However, we may check account should not purchased for server abuse such as mass mailing and nulled script hosting.

If your account did not involved in above mentioned spamming, defiantly we will do full money back with no question asked.

Question 6

Clone / Stage a site installation with Softaculous

Accepted Answer

This will help you how to clone an installation. You can clone an installation to test the updates or the modification before applying it to the production level.

Remember : Stage mainly is accessible just for a few script. We will add it to more script soon.

Remember : Stage has been included Softaculous 4.2.8

Remember : Stage isn't help on Softaculous Remote right.

Remember : If you have your installed your site manually. You should import it to Softaculous.

We will show you example of a WordPress installation. We will clone the installation to a sub directory clone.

1) Sign in to cPanel

a) There click on the Softaculous Icon or Link.

b) The Softaculous Enduser Panel will be shown.

c) Go to all installation page.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/c8BxLsHXzk/softaculous-stage-one.jpg (softaculous-stage-one.jpg)

2) Select the installation you need to Stage

a) Tap on the Stage symbol next to the installation you wish to clone.

b) The Stage page will show up with the current installation detail and details fill in the form for the cloned installation.

3) Fill in the all Details of Stage Installation

a) Fill in the Stage Installation detail for example select domain, Directory, Database name,etc

b) Tap on the Stage Installation button and this is the trick. accordance to size of your installation The time taken may differ. So please wait.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/mdU7WRYuuI/softaculous-stage-two.png (softaculous-stage-two.png)

c) To test the updates or any other changes you can use clone installation.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/ksKPUIo15i/softaculous-stage-three.png (softaculous-stage-three.png)

Remember : You will get the clone installation information through email (if emails are enabled).

Remember :The admin/user account Sign In detail will be same to the source installation.