Question 1

enable PHP zip extension in cPanel

Accepted Answer

The PHP zip extension is used to read and write compressed ZIP files.

Follow these steps to enable the PHP zip extension in your cPanel web hosting:

Log into your cPanel account
Go to the Select PHP Version menu
Click the Extensions tab
Check the zip extension to enable it

Here's how you can do this task step by step.

Enable PHP zip in your cPanel hosting:

Log in to your cPanel account, then click on the Select PHP Version menu under the Software tab.

enable zip extension in cPanel web hosting

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/wJfSafk5q2/Screenshot%202023-03-05%20at%2011.18.46%20AM.png (enable zip extension in cPanel web hosting)

Enable zip extension in cPanel web hosting

Click on the Extensions tab to view the zip extension under the Z section as shown below.

zip extension in cPanel

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/qu8Il9HuqS/enable%20PHP%20zip%20in%20extension%20cPanel.png (enable PHP zip in extension cPanel)

Click the box to the left of the zip extension to enable it.

Question 2

How to set PHP timezone in cPanel

Accepted Answer

You can configure the cPanel PHP setting to use your local time zone by setting the date.timezone directive in .user.ini or using our MultiPHP INI editor.

How to change 'date.timezone' on cPanel Hosting:

Method 1:

Login to your cPanel >> File Manager

Navigate to the public_html folder of your website or yourdomain.com for addon domains.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/siT67eXYln/Screenshot%202021-06-29%20at%204.11.33%20PM.png (Screenshot 2021-06-29 at 4.11.33 PM.png)

If you don't have the .user.ini file yet, feel free to create it using the "+ File"button

Add the following line and save:

change to the preferred time zone, you can find PHP supported list of timezone Here!

Method 2:

Navigate to cPanel > MultiPHP INI Editor > Editor Mode.

date.timezone = "Asia/Kolkata"

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/RlqfSHMxtC/Screenshot%202021-06-29%20at%204.19.45%20PM.png (Screenshot 2021-06-29 at 4.19.45 PM.png)

That's all.

Question 3

How to parse .html or .htm files as .php?

Accepted Answer

Yes, you can do it by the help of CloudLinux lsapi/LiteSpeed API, use the following:

AddHandler application/x-httpd-lsphp .htm .html .shtml

For other PHP Handlers, you can utilize the following:

Make a .htaccess file and transfer it to your public_html folder and add below lines:

RemoveHandler .html .htm AddType application/x-httpd .php .htm .html

Since these expansions will be prepared as PHP because of the above command, changing the permission on those file types to 755 might be required.

In case above command not working properly, you can use command as below:

AddType application/x-httpd-php5 .php5 .php4 .php .php3 .php2 .phtml .html .htm

or

AddType application/x-httpd-php .php5 .php4 .php .php3 .php2 .phtml .html .htm

Question 4

Change the PHP maximum upload file size limit

Accepted Answer

This article explains how to change the maximum upload file size for PHP contents by utilizing the upload_max_filesize and post_max_size orders in a .htaccess document.

You may need to change the maximum upload file size for your site. But for security reasons, you must set a lower value to keep clients from uploading very large documents to your site. To do this, change the upload_max_filesize and post_max_size orders in .htaccess file.

Sign in to your cPanel and locate your .htaccess file under public_html and add below lines:

To ensure that uploads work accurately, the post_max_size should be a little large than upload_max_filesize. For example, you can set the upload_max_filesize to 100M, and the post_max_size order to 102M.

Save to the .htaccess records and check your WordPress.

Change PHP Maximum Upload Size Using .user.ini -

If you are not able to increase maximum upload file size using .htaccess then probably the server you are using configured for .user.ini.

You can also verify using phpinfo function, make a PHP test file that contains the below code in a similar index where the .htaccess record is found:

Load the test file in your internet browser, and afterward check for the name of the value.

Question 5

How do you create custom name servers

Accepted Answer

Using custom name servers you can use your own domain instead of our ClouDNS.io default values. Let's see how you can configure your own private name servers and use it for your client's website.

1: Create Glue Record (Host Names)

Go to your domain provider's site and find the option for hostname or child name servers for the domain name.

Every domain provider will have their own system, yet what you have to do is find a hostname on your domain DNS setting area and assign an IP address to that hostname for each of the name servers.

A hostname on a domain is the third level name. For example of a host name is ns1, adding this to our WHM you have to enter ns1.yoursite.com to the IP address of the server where this account is located.

You can find the IP details under your Reseller Hosting Welcome Email.

2: Add A records to your DNS Zone

Once you completed the process of registering our 2 custom name servers with your domain registrar, you need to add such IP's to our DNS zone as well. They would be entered as A records into the DNS zone section, make sure you point same IP for A records with correct name servers value.

Ex- ns1 and ns2

3: DNS Propagation

Once you completed the above steps, you should wait at least 12-24 hours to be sure that your DNS changes completely applied and propagated over the Internet.

Question 6

Monitor FTP sign in session using cPanel

Accepted Answer

This interface shows data about current connections to your FTP server and it permits you to end those connections.

View recent FTP sessions:

Login to your cPanel and under Files section you will get option for FTP Connections.

Disable clients from an FTP session:

If you find a suspicious session from a account, or if the client is inert, you can disable their FTP session. To separate a client from a FTP session,

Perform the given below step:

1. Tap Disconnect next to the FTP session that you wish to disconnect.

2. To confirm that the server disconnecting the session, click Reload.

Question 7

How to disable ModSecurity in cPanel

Accepted Answer

To protect your sites, we utilize a commercially accessible ruleset on our Web Application Firewall,called ModSecurity.

Mod_security is an Apache module that assists with shielding your site from different threats. It is used to block commonly known exploits by use of regular expressions and rule sets and is enabled on all Cyberin servers by default.

Mod_Security can possibly block common code injection threats which strengthens the security of the server.

We will help to disable the mod_security rules if it's required by your application. When coding a dynamic site, in some cases clients neglect to write code to help prevent hacks by doing things, for example, validating input.

Mod_security can help at times those clients that run the web app that don't have security checks in their code.

On the off chance that you are running Mod_security on your server it will obstruct this from running. Ordinarily, you would see a 406 error for this situation if mod_security is enabled.

You set up rules for Mod_security to check http calls against and check whether a risk is available.

Finding Mod_security is entirely simple. Any site that calls a string prohibited by a mod_security rule will give a 406 error instead to showing the page.

Disable ModSecurity on cPanel:

1- Login to your cPanel and under Security you will get plugin ModSecurity.

2- Click on ModSecurity and you will get option to ON/OFF Mod_security for the domain.

Question 8

Create custom ‘error pages’ in cPanel

Accepted Answer

Error pages display a message to your clients about issues when they try to get to your site. Every issue has its own status code (for example, 404) and error page. The web server directly gives basic error pages, however the Error Pages interface permits you to characterize custom error pages for any HTTP status code.

Customize an error page:

To edit an error page, following steps given below:

1. Login to your cPanel and under Advanced click on Error Pages. If more than one domain manages by this account.

2. Select the domain for which you wish to customize an error page from the Managing: menu.

3. Select the error status code for which you wish to customized its error page.

you don't see the error status code in that list, click the Show All HTTP Error Status Codes tab. At that point, click on the error status code.

4. Enter a message in the box.

To show data on the error page about the clients who got to your site, click the right buttons for data that you wish to show.

Enter additional HTML code to further edit your error pages.

5. Select Save.

Question 9

Scan cPanel site for malware using cpGuard?

Accepted Answer

Here at Cyberin, security is most important consideration– that is the reason we automatically live scan find and delete malware from the server. mostly malware can be inserted by different way and might be answerable for defacing your site, sending mass mail or making harm your site content. You have to perform a full scan of your account to identify, and expel malware. To do this, you can.

1. Sign into cPanel, if you want to check your account

2. Go to Security > cPGuard

3. Under the** Virus Scanner** select Manual Scan, select whether you need to check only the public_html directory, or your whole account (which cover mail etc) – (suggested –scan only your public_html directory. if you get nothing at this point you still suspect there is malware, at that point scan the whole account).

4. Click on Run Scan

5. This will begin the scanning procedure, and will show the result below with Scan added to queue and status is Running while the scan finishes, you will have to revisit the plugin and check the scan result.

Important: Records thought to be 'suspicious' will automatically be 'nulled' (the permission changed to 000) and documents containing virus or malware will be placed in isolate (expelled from the record and moved to a sheltered area outside of the account).

Important: Accounts found to contain huge amounts of infected documents might be suspended automatically by our security software and check the scan result.

Question 10

I am getting an 500 error on my site, what should I do?

Accepted Answer

If you are getting a 500 Internal Server Error on your site, as a rule, this is because of a PHP error/coding error or corrupted .htaccess file.

To analyze PHP errors on your site, you can check (either by means of the File Manager in cPanel, or through FTP/SSH) for records named 'error_log' under your public_html or respective folder of your files.

https://media.cyberin.in/file/docs/500error.png (500error)

The folder of the document will by and large be the place the code is executed - for instance, on the off chance that you have encountered a 500 error on the landing page/file of your site, the error_log record will be under the public_html folder.

Assuming, as it may, you are just getting the 500 error in a specific catalog, (for example, wp-administrator for instance) at that point the error_log record will be situated in the public_html/wp-administrator directory.

Error logging when you are utilizing 'nginx' through CloudNS or Bolt Cache:

In the domain or directory that you are using our CLOUDNS or Bolt Cache modules and have changed to Native NGINX, at that point your PHP will be handled utilizing PHP-FPM.

All error will be logged to the accompanying index:

the PHP errors logs will be: