Question 1

How much time will take to go live?

Accepted Answer

Once you update the name servers on your domain DNS option it will update the value in global network.

However, DNS switching takes expected time such as 1-2hours or longer based on your domain provider's dns behaviour.

You can check your live DNS status on https://intodns.com

Question 2

Create custom ‘error pages’ in cPanel

Accepted Answer

Error pages display a message to your clients about issues when they try to get to your site. Every issue has its own status code (for example, 404) and error page. The web server directly gives basic error pages, however the Error Pages interface permits you to characterize custom error pages for any HTTP status code.

Customize an error page:

To edit an error page, following steps given below:

1. Login to your cPanel and under Advanced click on Error Pages. If more than one domain manages by this account.

2. Select the domain for which you wish to customize an error page from the Managing: menu.

3. Select the error status code for which you wish to customized its error page.

you don't see the error status code in that list, click the Show All HTTP Error Status Codes tab. At that point, click on the error status code.

4. Enter a message in the box.

To show data on the error page about the clients who got to your site, click the right buttons for data that you wish to show.

Enter additional HTML code to further edit your error pages.

5. Select Save.

Question 3

How much time will take to resolve a ticket?

Accepted Answer

We are very responsive in support with our excellent server technician team. However, the average response time for a ticket is less than an hour.

Question 4

Setting Up Domain Redirects In cPanel,how to do so?

Accepted Answer

Domain redirects are required if you want to redirect traffic from one domain to another domain.It is very easy to set up redirects with the help of "Redirects" in cPanel

Just go by following these steps below:

Log in to your cPanel,go to your home screen.
Then click the icon show as Redirects there.
Go to the Type button and choose weather you want this redirect temporary or permanent.
Enter the Source URL below there that you want to redirect.
Enter the destination URL,beside it, which is the URL where you want visitors to be redirected to.
Finally Click on the Add button at the bottom of the page.

Now the redirect has been created.

Question 5

How to disable ModSecurity in cPanel

Accepted Answer

To protect your sites, we utilize a commercially accessible ruleset on our Web Application Firewall,called ModSecurity.

Mod_security is an Apache module that assists with shielding your site from different threats. It is used to block commonly known exploits by use of regular expressions and rule sets and is enabled on all Cyberin servers by default.

Mod_Security can possibly block common code injection threats which strengthens the security of the server.

We will help to disable the mod_security rules if it's required by your application. When coding a dynamic site, in some cases clients neglect to write code to help prevent hacks by doing things, for example, validating input.

Mod_security can help at times those clients that run the web app that don't have security checks in their code.

On the off chance that you are running Mod_security on your server it will obstruct this from running. Ordinarily, you would see a 406 error for this situation if mod_security is enabled.

You set up rules for Mod_security to check http calls against and check whether a risk is available.

Finding Mod_security is entirely simple. Any site that calls a string prohibited by a mod_security rule will give a 406 error instead to showing the page.

Disable ModSecurity on cPanel:

1- Login to your cPanel and under Security you will get plugin ModSecurity.

2- Click on ModSecurity and you will get option to ON/OFF Mod_security for the domain.

Question 6

Change the PHP maximum upload file size limit

Accepted Answer

This article explains how to change the maximum upload file size for PHP contents by utilizing the upload_max_filesize and post_max_size orders in a .htaccess document.

You may need to change the maximum upload file size for your site. But for security reasons, you must set a lower value to keep clients from uploading very large documents to your site. To do this, change the upload_max_filesize and post_max_size orders in .htaccess file.

Sign in to your cPanel and locate your .htaccess file under public_html and add below lines:

To ensure that uploads work accurately, the post_max_size should be a little large than upload_max_filesize. For example, you can set the upload_max_filesize to 100M, and the post_max_size order to 102M.

Save to the .htaccess records and check your WordPress.

Change PHP Maximum Upload Size Using .user.ini -

If you are not able to increase maximum upload file size using .htaccess then probably the server you are using configured for .user.ini.

You can also verify using phpinfo function, make a PHP test file that contains the below code in a similar index where the .htaccess record is found:

Load the test file in your internet browser, and afterward check for the name of the value.