Question 1

I am getting an 500 error on my site, what should I do?

Accepted Answer

If you are getting a 500 Internal Server Error on your site, as a rule, this is because of a PHP error/coding error or corrupted .htaccess file.

To analyze PHP errors on your site, you can check (either by means of the File Manager in cPanel, or through FTP/SSH) for records named 'error_log' under your public_html or respective folder of your files.

https://media.cyberin.in/file/docs/500error.png (500error)

The folder of the document will by and large be the place the code is executed - for instance, on the off chance that you have encountered a 500 error on the landing page/file of your site, the error_log record will be under the public_html folder.

Assuming, as it may, you are just getting the 500 error in a specific catalog, (for example, wp-administrator for instance) at that point the error_log record will be situated in the public_html/wp-administrator directory.

Error logging when you are utilizing 'nginx' through CloudNS or Bolt Cache:

In the domain or directory that you are using our CLOUDNS or Bolt Cache modules and have changed to Native NGINX, at that point your PHP will be handled utilizing PHP-FPM.

All error will be logged to the accompanying index:

the PHP errors logs will be:

Question 2

Enabling Remote MySQL in the cPanel

Accepted Answer

Sign in to the Domain's cPanel interface and search for the section on the main page named Databases.

In the Databases section find the connection/button named Remote MySQL and click on it.

Under Add Access Host enter IP address or host address that you need to grant remote MySQL access to and afterward click the save button

If a host or IP address you want to delete from this list you can tap the 'Delete' button next to the entry in the list under Manage Access Hosts.

If you have made changes, additions or removal to the list you can return the primary page of the cPanel interface, or log out if you have no other work.

Important: We maintain the right to block all inbound MySQL connections so as to refuse attack to the mysqld service.if you , if you are incapable to connect ,don't mind please contact support that we can add your IP address to our whitelist.

Question 3

How to install external SSL Certificate on cPanel

Accepted Answer

The SSL/TLS Manager will allow you to create SSL certificate, certificate signing requests, and private keys. These are large parts of utilizing SSL to make your site validation more secure. SSL allow you to make sure all your pages on your site keeping data itself no another hack or third party form are stealing the data, for example, logins, MasterCard numbers, and so forth are sent scrambled rather than plain content. It is critical to make sure about your web page's login regions, shopping zones, and different pages where delicate data could be sent over the web.

After login into your cPanel navigate to below:

(cPanel >> Home >> Security >> SSL/TLS)

Warning:

As of cPanel and WHM form 68, we just help Transport Layer Security (TLS) convention adaptation 1.2.

Note:

CAA records in the domain zone file limit which CAs (Certificate Authority) may give certificates for that domain.

Let me share a example, a CAA record for Comodo would take after the accompanying model, where example.com speaks to the domain name:

You can manage your CAA records through the [Zone Editor]

Documents available:

The following records give more data about the areas of this interface:

Private Keys - KEY — Generate, see, transfer, or erase private keys.

**Signing Certificate Requests - CSR **— Generate, see, or erase SSL testament marking demands.

Authentications - CRT—Generate, see, transfer, or erase SSL testaments.

Introduce and Manage SSL for your site HTTPS — Set up a SSL authentication for the site.

Oversee Certificate Sharing—Change your site's testament sharing authorizations.

Question 4

How do I change PHP versions or Configs?

Accepted Answer

Here at Cyberin, we use 'nginx' to apply reverse proxy to Apache, at that point the PHP itself is taken care of by a handler called "mod_lsapi".

Change PHP Verison using ClouDns:

Select ClouDns plugin under Cpanel
Select the Domain > Configuration option.
Under Application Status select PHP instead of Proxy
Select your default PHP version for the domain.

If you never used our 'CLOUDNS' module in cPanel to utilize full-nginx, at that point you will change your default configuration as referenced as attached video- this implies you would use the 'Select PHP Version' module in cPanel to modify the version of PHP you are running. You would likewise use the same module to configure the version for your application.

The most effective method to configure the Select PHP Version option under cPanel.

Watch below video tutorial to guide the process very quick in just few steps:

You can find PHP Selector option under Select PHP version in cPanel features under Software.
On the PHP Selector page you will see the right now choose PHP version- for a new hosting account, it will be the default version 7.0.
You will get the drop down menu to select your required PHP version.
After selecting the PHP version, you can choose modules available under the option check mark. In the above video you can see, they selected zip and rar.
After that you just need to click on the 'Save' button, it will make the modules quickly accessible for the web application.
On the upper right, there is a connection to PHP choices where end-clients can alter the most significant qualities.

How about we change the memory limit limit to 128Mb and post_max_size to 32Mb.

End clients do not need to modify any files like php.ini or htaccess manually - everything is done from the web interface.

Question 5

Clone / Stage a site installation with Softaculous

Accepted Answer

This will help you how to clone an installation. You can clone an installation to test the updates or the modification before applying it to the production level.

Remember : Stage mainly is accessible just for a few script. We will add it to more script soon.

Remember : Stage has been included Softaculous 4.2.8

Remember : Stage isn't help on Softaculous Remote right.

Remember : If you have your installed your site manually. You should import it to Softaculous.

We will show you example of a WordPress installation. We will clone the installation to a sub directory clone.

1) Sign in to cPanel

a) There click on the Softaculous Icon or Link.

b) The Softaculous Enduser Panel will be shown.

c) Go to all installation page.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/c8BxLsHXzk/softaculous-stage-one.jpg (softaculous-stage-one.jpg)

2) Select the installation you need to Stage

a) Tap on the Stage symbol next to the installation you wish to clone.

b) The Stage page will show up with the current installation detail and details fill in the form for the cloned installation.

3) Fill in the all Details of Stage Installation

a) Fill in the Stage Installation detail for example select domain, Directory, Database name,etc

b) Tap on the Stage Installation button and this is the trick. accordance to size of your installation The time taken may differ. So please wait.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/mdU7WRYuuI/softaculous-stage-two.png (softaculous-stage-two.png)

c) To test the updates or any other changes you can use clone installation.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/ksKPUIo15i/softaculous-stage-three.png (softaculous-stage-three.png)

Remember : You will get the clone installation information through email (if emails are enabled).

Remember :The admin/user account Sign In detail will be same to the source installation.

Question 6

What is Softaculous app installer?

Accepted Answer

Some web-enabled applications, like WordPress, need little time to install if you do follow manual process. WordPress is helping many blogging and OpenCart to eCommerce applications and has become more popular.

If we consider WordPress, it's having own explanation of its "Well known 5-Minute Install," clients are told to unzip the WordPress package, make a MySQL database rename and edit a .php file.

Upload the WordPress documents to the correct web directory, make a blog directory, lastly run a WordPress installation script.

Softaculous automatically installed the web applications to a site using predefined script.

Softaculous runs inside the cPanel control Panel.

Buy using Softaculous install an Application:

1. Sign into your cPanel

2. Click on the Softaculous Apps Installer, you can get it under Software section.

3. Select your desire CMS like to install, click on that program .

4. Select the Install button (situated over the description of the software.

Important: There are conflict file because of error stating, (for example, robots.txt, .htaccess, and so on.) You have to go your File Manager and erase the records from your public_html. At that point the Softaculous installer will proceed the installation process.

6. After filling the installation details, click the Install button at the bottom of the page. In the event that you need to email yourself a duplicate of these installation detail for later reference, you have to enter your email address next to Email installation detail to (situated towards the base of the page).

If installation detail changes ,from program to program, generally similar detail is asked for. In our testing, we are utilizing softaculous to install WordPress. The following is a summary of the settings being requested.

With Softaculous, Installing to the Preview URL:

You have to build up your site on the testing domain (which is like 111.101.102.103/~username) – you can install applications, for example, WordPress directly to this URL which will permit you to build up your site without DNS records. In any case, when you want to go live with your site, you have to change your application (for example, WordPress) to utilize the right domain name for the site to show accurately.

In WordPress, this is simple –go to Settings - > General at that point change both URL's to the right domain name.

Question 7

How to force redirect www or non-www with cPanel

Accepted Answer

It is recommended by Google that your site is just open through either www or without www (and NOT both). In that capacity, you should configure a redirect to push one or the other. We give comfort to doing this.

1. Sign in to cPanel

2. Go to 'Nginx Automation' area and select 'CLOUDNS'

3. Select the domain section and click on 'Configure'.

4. Now you will get an option 'Redirections' click on it.

5. Select the preferred choice from the 'www Redirect' dropdown

Click 'Submit'

Note: If you are working on WordPress, you should guarantee your correct domain (with or without www.) is added to the Settings - > General screen.

Question 8

How to enabled CloudFlare on your site?

Accepted Answer

Cloudflare accelerates and secures many sites, APIs, SaaS services, and different web portal associated with the Internet. Their Anycast innovation enables our advantages to scale with the server we add to our cPanel interface.

PERFORMANCE

Cloudflare dramatically improves site performance through our worldwide CDN and web optimization features.

SECURITY

Cloudflare's WAF, DDoS protection, and SSL protect site owners and their clients from online threats and malwares.

RELIABILITY

Cloudflare runs the huge, fastest, and most reliable managed DNS service in the world, with over 35% market share.

INSIGHT

Cloudflare's system recognizes visitors and bot behavior that isn't available to conventional analytics technologies.

Enabling CloudFlare

To enable Cloudflare, kindly do the process

Signin to cPanel
Go to 'Software > Cloudflare'
Sign in
Click 'Enable Cloudflare on this Domain