Question 1

How does the DNS Work  and How To Edit DNS Records with cPanel

Accepted Answer

# How Can You Manage DNS of Your Domain In cPanel
It is important to know **working of DNS** First before proceeding.When you register for a domain, the domain registrar provide you a control panel named **Domain control panel** (it is different from cPanel or any other web hosting control panels).

Here you can specify the name servers of the domain,you can renew the domain name, changes in contact information of the domain and many more. These name servers designated in the domain control panel are the authentic name servers of the domain. In these authoritative name servers, it needs to be a zone file in which the **DNS records** (like NS,A, CNAME, TXT records ) are added.

For perfect name resolution the NS records should be same as the name servers entered in the domain control panel

Users using our name servers, can easily alter the DNS zone file or DNS records in cPanel. Those who are using exterior or any other third party name servers (eg: CloudFlare services), you need to update the DNS records or zone file there in their DNS management area.

How can we Edit DNS records through cPanel as :
          **cPanel > Domains >Advanced DNS Zone Editor**

![1.PNG](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/St1tsjWsUT/1.PNG)

To edit the DNS reords of the existing DNS Zone, click on the **‘Edit’** button taht is present on the right side of the coresponding DNS record.You can it find in the bottom of the screenshot shown above.

If you want to Add new DNS records, Select the domain name from the drop down, add the DNS records below and click on ‘Add record’ button.

Please note that mail exchang **MX record can't be specified here**, we will see it later.

## DNS Records

**A record** – A is "Address" here,It specifies actual IP address of the domain.

**AAAA record** – It is used to get a 128-bit Ipv6 address from a hostname.
              
**CNAME  record** - CNAME i.e. "canonical name".Helps tomake one domain an alias of another domain.

**MX  record** – MX i.e. "Mail Exchange".helps to specify list of mail exchange servers (mail servers) that need to be used for the domain.

**PTR record** –PTR is "pointer", which helps to get the CNAME from anIPv4 address.
           
**NS record** – The authentic name servers of the domain is specified here.

**SOA record** –It is "State of Authority"Which is one of the most important DNS records which stores informations about the domain.

**SRV record** – It is "service",used to specify TCP service operating on the domain.

**TXT record** –It is used to place any text into the DNS record, this is to confirm the domain ownership.

### **How to Edit MX records**

As we know, MX records can't be modified,added through Advanced DNS Zone Editor option. 
It is done as: 
      **cPanel >  Mail >  MX Entry**

![2.PNG](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/aHcNIH02Y4/2.PNG)

now go to the domain's drop down list and select the name of the domain

![3NEW.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/sRNEApxoaK/3NEW.png)

In the Email routing option

![Untitled 4.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/vyHsrUjI7w/resources/ATtP1wFEeU/Untitled%204.png)

select
* **local Mail Exchanger** (if mail server in the same server, default mail servers) **or**
* **Remote Mail Exchanger** (other's mail servers like Google Apps or mandrill) **or**
* **Backup Mail Exchanger** (set this option if the top most priority mail server is exterior) option depending upon the mail server you are using. If you use our name servers (not mail servers), just leave it as Automatically detect configuration.

Question 2

Scan cPanel site for malware using cpGuard?

Accepted Answer

Here at Cyberin, security is most important consideration– that is the reason we automatically live scan find and delete malware from the server. mostly malware can be inserted by different way and might be answerable for defacing your site, sending mass mail or making harm your site content. You have to perform a full scan of your account to identify, and expel malware. To do this, you can.

**1.** Sign into cPanel, if you want to check your account

**2.** Go to **Security** > **cPGuard**

**3.** Under the** Virus Scanner** select **Manual Scan**, select whether you need to check only the public_html directory, or your whole account (which cover mail etc) – (suggested –scan only your public_html directory. if you get nothing at this point you still suspect there is malware, at that point scan the whole account).

**4.** Click on **Run Scan**

**5.** This will begin the scanning procedure, and will show the result below with **Scan added to queue** and status is **Running** while the scan finishes, you will have to revisit the plugin and check the scan result.

**Important**: Records thought to be 'suspicious' will automatically be 'nulled' (the permission changed to 000) and documents containing virus or malware will be placed in isolate (expelled from the record and moved to a sheltered area outside of the account).

**Important**: Accounts found to contain huge amounts of infected documents might be suspended automatically by our security software and check the scan result.

Question 3

How do you create custom name servers

Accepted Answer

Using custom name servers you can use your own domain instead of our ClouDNS.io default values. Let's see how you can configure your own private name servers and use it for your client's website.

### 1: Create Glue Record (Host Names)

Go to your domain provider's site and find the option for **hostname**  or **child name servers** for the domain name.

Every domain provider will have their own system, yet what you have to do is find a hostname on your domain DNS setting area and assign an IP address to that hostname for each of the name servers.

A hostname on a domain is the third level name. For example of a host name is **ns1**, adding this to our WHM you have to enter **ns1.yoursite.com** to the IP address of the server where this account is located.

You can find the **IP details** under your Reseller Hosting Welcome Email.

### 2: Add A records to your DNS Zone

Once you completed the process of registering our 2 custom name servers with your domain registrar, you need to add such IP's to our DNS zone as well. They would be entered as A records into the DNS zone section, make sure you point same **IP for A records** with correct name servers value.

**Ex-** ns1 and ns2

### 3: DNS Propagation

Once you completed the above steps, you should wait at least 12-24 hours to be sure that your DNS changes completely applied and propagated over the Internet.

Question 4

Setting Up Domain Redirects In cPanel,how to do so?

Accepted Answer

Domain redirects are required if you want to redirect traffic from one domain to another domain.It is very easy to set up redirects with the help of "Redirects" in cPanel

Just go by following these steps below:
1. **Log in** to your cPanel,go to your home screen.
2. Then click the icon show as **Redirects** there.
3. Go to the **Type** button and choose weather you want this redirect temporary or permanent.
4. Enter the **Source URL** below there that you want to redirect.
5. Enter the **destination URL**,beside it, which is the URL where you want visitors to be redirected to.
6. Finally Click on the **Add** button at the bottom of the page.

Now the redirect has been created.

Question 5

Clone / Stage a site installation with Softaculous

Accepted Answer

This will help you how to clone an installation. You can clone an installation to test the updates or the modification before applying it to the production level. **Remember** : Stage mainly is accessible just for a few script. We will add it to more script soon. **Remember** : Stage has been included Softaculous 4.2.8 **Remember** : Stage isn't help on Softaculous Remote right. **Remember** : If you have your installed your site manually. You should import it to Softaculous. We will show you example of a WordPress installation. We will clone the installation to a sub directory clone. ### 1) Sign in to cPanel **a)** There click on the Softaculous Icon or Link. **b)** The Softaculous Enduser Panel will be shown. **c)** Go to all installation page.

### 2) Select the installation you need to Stage **a)** Tap on the Stage symbol next to the installation you wish to clone. **b)** The Stage page will show up with the current installation detail and details fill in the form for the cloned installation. ### 3) Fill in the all Details of Stage Installation **a)** Fill in the Stage Installation detail for example select domain, Directory, Database name,etc **b)** Tap on the **Stage Installation** button and this is the trick. accordance to size of your installation The time taken may differ. So please wait.

**c)** To test the updates or any other changes you can use clone installation.

**Remember** : You will get the clone installation information through email (if emails are enabled). **Remember** :The admin/user account Sign In detail will be same to the source installation.

Question 6

How to install external SSL Certificate on cPanel

Accepted Answer

The SSL/TLS Manager will allow you to create SSL certificate, certificate signing requests, and private keys. These are large parts of utilizing SSL to make your site validation more secure. SSL allow you to make sure all your pages on your site keeping data itself no another hack or third party form are stealing the data, for example, logins, MasterCard numbers, and so forth are sent scrambled rather than plain content. It is critical to make sure about your web page's login regions, shopping zones, and different pages where delicate data could be sent over the web.

### After login into your cPanel navigate to below:
(cPanel >> Home >> Security >> SSL/TLS)

### Warning:
As of cPanel and WHM form 68, we just help Transport Layer Security (TLS) convention adaptation 1.2.
We only recommend TLSv1.2 for your record.
We will only support applications that utilization TLSv1.2.

### Note:
CAA records in the domain zone file limit which CAs (Certificate Authority) may give certificates for that domain.
On the off chance that no CAA records exist for your domain, all CAs can give new record for that domain.
In the conflict issue with CAA records as of now exist, remove the current CAA records or add a new record.

Let me share a example, a CAA record for Comodo would take after the accompanying model, where example.com speaks to the domain name:

You can manage your CAA records through the **[Zone Editor]**
For more data about a CA's necessities, read their documentation

### Documents available:

The following records give more data about the areas of this interface:

**Private Keys - KEY** — Generate, see, transfer, or erase private keys.

**Signing Certificate Requests - CSR **— Generate, see, or erase SSL testament marking demands.

**Authentications - CRT—Generate**, see, transfer, or erase SSL testaments.

**Introduce and Manage SSL for your site HTTPS** — Set up a SSL authentication for the site.

Oversee Certificate Sharing—Change your site's testament sharing authorizations.

How can we help?

Using Cyberin! and need help?

What do you think of Cyberin?

How does the DNS Work and How To Edit DNS Records with cPanel

Scan cPanel site for malware using cpGuard?

How do you create custom name servers

Setting Up Domain Redirects In cPanel,how to do so?

Clone / Stage a site installation with Softaculous

How to install external SSL Certificate on cPanel

How does the DNS Work and How To Edit DNS Records with cPanel

Scan cPanel site for malware using cpGuard?

How do you create custom name servers

Setting Up Domain Redirects In cPanel,how to do so?

Clone / Stage a site installation with Softaculous

How to install external SSL Certificate on cPanel

cPanel Reseller Hosting

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